Privacy policy

The controller is ICONIX GROUP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, registered office: Dobrego Pasterza 118E / 51, 31-416 Kraków, Polska. Data-protection contact: info@iconixgroup.pl, +48 510 568 529.

It depends on the feature used: contact and call-request forms contain contact details and an enquiry description; the quotation form can also contain property, scope, budget, timing and attachment data; the careers form can contain contact details, a position and voluntarily supplied CVs or files. ICONIX AI may process conversation text, project description, works list, parameters and voluntarily supplied photos.

Data is used to answer an enquiry, prepare or discuss a quotation, call you back, communicate about delivery and handle active recruitment — generally under GDPR Article 6(1)(b), where action is taken at your request before a contract. Legal obligations rely on (c), and security, abuse prevention and defence of claims on (f). Separate consent will be requested for a specific optional purpose under (a).

The forms server transmits enquiries and attachments to a Telegram bot used to notify the ICONIX team. In ICONIX AI, messages and photos for analysis are passed server-side to OpenAI. Data may be available to hosting to run the site and to authorities authorised by law. The website code has no SMTP or email-delivery provider. WhatsApp, Telegram and social links open an external service only after a click; form data is not automatically sent there.

Telegram and OpenAI infrastructure may process data outside the EEA. The controller must confirm the transfer basis and safeguards in the providers’ production documentation; information on applicable safeguards is available on request. Application code does not store enquiries in its own database: they remain with the recipient for as long as needed to handle the matter, meet legal obligations or defend claims. Exact Telegram and hosting-log periods depend on production configuration.

Live Chat history, the current AI Estimate, report contact details and saved calculations may be stored in browser localStorage until website data, the project or browser data are cleared. ICONIX AI provides supporting preliminary responses and calculations: it does not conclude a contract, set a binding price or make solely automated decisions with legal effects.

Subject to GDPR conditions, you have the rights below. Consent may be withdrawn without affecting prior lawful processing. Send a request to info@iconixgroup.pl. You may also complain to the President of the Polish data protection authority (UODO).